Shipping & Delivery Policy

Last updated 7 November 2026

This policy explains how purchases from Gifted, a service of Dipti Jain, are delivered. It is part of our Terms & Conditions.

1. No physical shipping

Gifted sells only digital items, inside the app: the Toastie's Treasure Pack, Treasure Buddies, celebration screens, packs and coin packs. Nothing is shipped to a postal address, and there are no shipping or delivery charges.

2. How and when items are delivered

• Where: inside the Gifted app, for every child on the device where it was bought (children added later too). Coin packs are added to the piggy bank of the child chosen at checkout.
• When: as soon as Google Play confirms the payment, usually within a few seconds, and in any case within 24 hours.
• Confirmation: the item appears in the app straight away, and the purchase is listed in Grown-Up Settings → Premium & Purchases. Google Play also emails a receipt with the order number.
• Service area: the app and its purchases are available wherever Gifted is offered on Google Play. Prices are set in Indian Rupees.

3. If an item hasn't arrived

1. Make sure the device is connected to the internet and open the app again.
2. Go to Grown-Up Settings → Premium & Purchases and tap Restore purchases, with the same Google account used on Google Play.
3. If it still hasn't arrived within 24 hours, contact us with the Google Play order number (it starts with GPA.). We will deliver it or refund you in full, as set out in our Refund & Cancellation Policy.

4. Moving to a new device

Permanent items can be brought to a new device at no cost with Restore purchases. Coins and progress stay on the device where they were earned, unless Family backup is on: then they come back with the family code. See section 9 of our Terms & Conditions.

5. Contact Us